Our Shipping Policy was last updated on 25th Oct 2022.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Disclaimer:
- "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to DOLCES MY ENTERPRISE
- "Goods" refers to the items offered for sale on the Service.
- "Orders" means a request by You to purchase Goods from Us.
- "Service" refers to the Website.
- "Website" refers to DOLCES MY ENTERPRISE, accessible from www.dolces.com.my
- "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Thank you for visiting and shopping at www.dolces.com.my. The following terms and conditions constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing times
All orders will be processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
Customs, Duties and Taxes
DOLCES MY ENTERPRISE is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
DOLCES MY ENTERPRISE is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
If you have any questions about this Shipping Policy, You can contact us.